Terms of Use

The Terms of Use contains the complete terms and conditions that apply to your joining, purchasing, and all other actions you take on our site. By accessing and using this site, or making purchases from this site, you agree to be bound by and abide by its terms of use. This Terms describes and contains the entire terms between BPS.com (Seller) and you (Buyer), and supersedes all prior or contemporaneous things. We may make changes to the terms from time to time without notice. The terms posted on our website reflect the latest terms, please read these terms carefully before using our website.

This site allows you to shop online. However, you may not: (a) suspend use of our website, including its services and/or tools, if you are unable to enter into a legally binding contract, are under the age of 18, or use our website temporarily or indefinitely. (b) mine or collect information about users' personal information; (c) manipulate the price of any item or interfere in any way with the operation of the site. (d) take any action that may damage the rating system.

In order for you to complete the registration process on our site, you must provide your full legal name, current address, valid email address, and any other information required to complete the registration process. You must be eligible, you are at least 18 years old, and you are responsible for keeping your password secure and responsible for all activity and content uploaded under your account. You may not transmit any worms or viruses or any code of a destructive nature.

By using or purchasing from this site, buyers represent that they own, license, or purchase the rights to any and all registered trademarked and copyrighted images, logos, or content contained in their artwork reproduced by BPS.com, Inc. With full knowledge of the foregoing, Buyer hereby releases and shall indemnify BPS and its successors, legal representatives, licensees, and assigns from any and all claims or damages arising out of or in connection with the use of the Artwork, and keep it from damage.

You hereby acknowledge all rights, titles, and interests, including but not limited to rights covered by intellectual property rights, in and in connection with this site, and you will not acquire any right, title, or interest in or to the Program except as described in the terms clearly stipulated in. You may not modify, adapt, translate, prepare derivative works, decompile, disassemble or otherwise attempt to obtain source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar services or products using or Access the Program or proprietary information related to it.

All items purchased from our website are made in accordance with the shipment contract. The risk of loss and title for such items passes to you upon our delivery to the carrier.

List prices for products displayed on our website represent the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value of an item with similar characteristics offered elsewhere. List prices are a comparative price estimate and may or may not represent prevailing prices in each region on any given date. For some items offered in sets, the list price may represent the "open-stock" price, which is the sum of the manufacturer's estimated or suggested retail price for each item in the set. If one of our merchants offers an item for sale, the merchant may provide a list price.

We do not warrant that these product descriptions or other content on this site are accurate, complete, reliable, current, or error-free. If a non-custom product offered on our site is not as described, your sole remedy is to return it in unused condition.

We may, at any time in our sole discretion, edit, delete, or modify any of the terms and conditions contained in the terms by posting a notice or new agreement on our website. Your continued participation in our programs, visits, and shopping after we post a notice of changes or a new terms on our website will constitute binding acceptance of the changes.

You agree not to disclose information you obtain from us and/or our customers, advertisers, and suppliers. All information submitted by end-user customers under the program is the proprietary information of BPS.com. Such customer information is confidential and shall not be disclosed. Publisher agrees not to reproduce, broadcast, sell, distribute or commercially exploit any such proprietary information in any way.

The terms shall be governed by and construed in accordance with the substantive laws of the United States, without regard to any principles of conflict of laws.

Any dispute, controversy, or disagreement between the parties arising out of, in connection with, or in connection with the terms is hereby irrevocably submitted to the exclusive jurisdiction of the courts of the State of Illinois, to the exclusion of any other courts without affecting its conflicts of laws regulations or the state or country in which you actually reside.

The entire terms reached by the parties with respect to the subject matter of the terms is embodied in the terms, and any other terms related to the terms shall not be binding on either party.None of your rights of any nature may be assigned or assigned to any person, and any such attempt may result in the termination of the terms, for which we shall have no liability. However, we may assign the terms to anyone at any time without notice.

If pursuant to any judicial judgment or decision, any provision of these terms and conditions is held to be invalid or unenforceable, then that provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these terms and conditions shall continue Valid and enforceable in accordance with its terms.

Undamaged stock products can be returned for a full refund, regardless of the reason, within 30 days of purchase, excluding bulk orders, which may not be refundable. 

Many of our products are custom processing and, as a result, will differ slightly from piece to piece and cannot match the print 100%. Slight variations, defined as aesthetic differences on 5% or less of the product, are considered normal and therefore acceptable. If the goods are faulty, please let us know within 7 days of receipt if you are unhappy with your products, and we will gladly help.

In order to receive any type of refund, the goods in question must be returned to our office. Please contact your sales rep or our customer service team to arrange for a pickup or to receive a return shipping label. We will pay for shipping back to our company.

After we receive the items in question, we will inspect for defects in quality, manufacturing, and deviation in color or design. We will only issue a refund if 6% or more of the products fail inspection. 

If goods are found to be within the 5% margin of error for 100% custom handmade products, we will ship them back to you and charge you the shipping costs for returning your goods to you.

If goods are found to be defective during our inspection, we will remake the products and ship the new products to you at no cost. Production time for remakes is usually 5-20 days unless otherwise agreed upon in writing.

Once an order is placed, you are free to cancel a non-rush order at any time before production has begun. Rush orders may not be canceled.

If we have not started production,  you will receive a full cancellation refund. 

Production starts when the mold maker begins creating the set-up for your custom product. Once this step has begun, charges are incurred and you may no longer cancel your order for a full refund.

If we have begun processing the mold for your custom order and you decide to cancel, you will be responsible for the mold charges and any other set-up fees we’ve incurred. We will deduct these enumerated costs from your payment and refund the rest of the amount you have paid. 

Once we have fully manufactured the custom products you have ordered, you are responsible for the full payment amount and no cancellation refunds will be given.